Privacy Policy

JHG Remote Sales AB
Last Updated: October 21, 2026

1. Introduction

JHG Remote Sales AB is a company registered in Sweden that provides professional sales, marketing, customer consultation, and appointment scheduling services.

Our activities include assisting homeowners interested in permanent exterior lighting products and installation services, including lighting systems offered through installation partners.

This Privacy Policy explains how we collect, use, store, share, and protect personal information.

2. Information We Collect

We may collect the following information when you contact us, submit an inquiry, or schedule a consultation:

  • Name and contact information

  • Email address and telephone number

  • Property address and information relevant to lighting estimates

  • Appointment details and scheduling preferences

  • Customer inquiries and communication history

  • SMS and email communication preferences and consent records

  • Website and advertising interaction data, where applicable

3. How We Collect Information

We collect information when you voluntarily submit it through Facebook lead forms, online booking forms, website forms, emails, telephone calls, or text conversations.

We may also receive information from installation partners when necessary to provide requested services.

4. How We Use Information

We use personal information to:

  • Respond to inquiries about permanent exterior lighting

  • Schedule and confirm consultations

  • Prepare and discuss lighting designs and estimates

  • Communicate regarding appointments and requested services

  • Coordinate with authorized installation providers

  • Provide customer support

  • Send promotional communications where appropriate consent has been obtained

  • Maintain business records and improve our services

5. SMS Communications and Consent

When you expressly opt in to receive text messages, JHG Remote Sales AB may send messages related to appointment scheduling, confirmations, reminders, estimate follow-ups, customer inquiries, and, where separately authorized, marketing offers.

Message frequency varies.

Message and data rates may apply.

You can reply STOP to unsubscribe from SMS communications or HELP for assistance.

Providing consent to receive marketing text messages is voluntary and is not a condition of purchasing services.

We maintain records of messaging consent and honor applicable opt-out requests.

6. Mobile Information and Third-Party Sharing

JHG Remote Sales AB respects the privacy of our customers and is committed to protecting personal information collected through our website, Facebook lead forms, appointment booking forms, and communications.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share other personal information with trusted service providers and authorized installation partners when reasonably necessary to provide customer-requested services, including lighting consultations, estimates, appointment scheduling, installation coordination, and customer support.

Service providers may include customer relationship management platforms, communications providers, email services, and installation partners.

We do not sell, rent, or share customer mobile information or SMS consent records with third parties for their independent marketing or promotional activities.

Customers may withdraw SMS consent at any time by replying STOP to a text message or contacting us directly.

7. Service Providers and Data Processing

We may use technology and service providers to manage customer communications, appointments, records, and business operations.

These may include customer relationship management platforms, email providers, advertising platforms, and installation service providers.

Where required, we establish appropriate agreements and safeguards for processing personal information.

8. International Data Transfers

JHG Remote Sales AB operates from Sweden and provides services involving customers and business partners in the United States.

Personal information may be processed in countries outside the European Economic Area.

Where applicable law requires safeguards for international transfers, we implement appropriate transfer mechanisms and protections.

9. Data Retention

We retain personal information only as long as reasonably necessary for providing requested services, maintaining business records, meeting legal obligations, and resolving disputes.

Retention periods depend on the purpose of processing and applicable legal requirements.

10. Your Privacy Rights

Depending on applicable law, you may have rights to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Withdraw previously provided consent

  • Object to or restrict certain processing activities

  • Request data portability where applicable

  • Lodge a complaint with a relevant data protection authority

To exercise applicable rights, contact us using the information below.

11. Data Security

We use reasonable organizational and technical measures designed to protect personal information from unauthorized access, disclosure, alteration, and loss.

No electronic storage or transmission method can be guaranteed completely secure.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, data practices, or legal requirements.

The latest version will be published on this website.

13. Cookies and Website Tracking Technologies

Our website and digital marketing activities may use cookies, pixels, and similar technologies to support website functionality, analyze visitor activity, and measure advertising performance.

These technologies may collect information such as IP addresses, device types, browser information, and website interactions.

We may use advertising and analytics services, including Meta (Facebook), to evaluate advertising campaigns and improve our marketing activities.

Visitors can manage cookies through their browser settings. Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.

14. Contact Information

JHG Remote Sales AB
Vallgatan 23
749 41 Enköping
Sweden

Email: [email protected]
Phone: +1 (980) 414-4490

For privacy-related questions or requests, please contact us using the information above.

TERMS & CONDITIONS
https://jhgremotesalesab.com/terms-and-conditions
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